CTI Group Launches New Communications Management Software for Investment Banks

The first reporting application that combines private wires and landlines into one database while integrating with TDM and VoIP

CTI Group, a global provider of online billing, self-care and communication management solutions, announces the release of its latest version of Proteus Trader, a comprehensive business tool utilized by investment banks around the world and developed specifically for the Financial Services market. Proteus Trader enables the communications manager to improve the control and efficiency of the operations and monitor the productivity of the traders.

Proteus Trader is the only communications management application that combines Dealerboard and PBX traffic in one database for single-view reporting. Designed specifically for investment banks and trading companies, Proteus Trader simultaneously monitors voice data on incoming and outgoing calls and integrates intelligently with other Dealerboard and PBX systems, such as call recording equipment.

• Proteus Trader is the only communications management application that includes private wires and landlines in one database for single-view reporting.
• Proteus Trader seamlessly integrates with both TDM and VoIP telephony systems. 
• It is hosted and secure: No client software is needed to gain access to Proteus Trader.
  

“Our new and improved version of Proteus Trader is a direct result of our close relationships with the investment banks and their communications providers,” said Steve Logan, product manager for CTI Group. “We’ve incorporated their business wants and needs to make a product that caters to their unique market. We have a niche and can finally offer such features including private wire inventory and Dealerboard integration.”

CTI Group has provided communications management solutions to investment banks for more than a decade. Therefore, investment banks look to Proteus Trader for the following business solutions:

• Reduce recurring costs by turning off underutilized lines or private wires
• Allocate charges to the appropriate departments or cost centres 
• Monitor traffic across unlimited remote sites enabling control of all communications from a central location 
• Secure Internet administration and quick reporting functionality 
• Track private wire usage, contract dates, client and supplier detail with Private Wire Inventory 
• Be alerted when calls to emergency service such as 911 or 0900 are placed 
• Cost in multiple currencies 
• Compensate traders based on the number of actual calls or trading activity
  

In providing superior service and support, CTI Group ensures no business downtime is experienced and data and information is continually available. The future of the financial sector depends on its ability to adopt technologies that drive efficiency. CTI Group continues innovating Proteus Trader to meet the needs and business requirements to enable future innovation to place organizations as the first and fastest mover in its market.