Proteus VoIP QMS

Voice over IP (VoIP) solutions can give businesses significant advantages over traditional voice technologies. However, maintaining the performance and availability of VoIP applications can be daunting for voice managers because of their complexity and the critical role they play within a business.

It is important to monitor IP telephony networks, as it is impossible to determine in advance when problems will occur. When caused by network problems, lost or dropped packets can result in highly noticeable performance issues such as jitter and will affect all other network applications to a greater or lesser degree.

Proteus VoIP QMS is designed for organisations demanding a better performance from their VoIP network. It is differentiated by its ability to reliably monitor large volumes of VoIP traffic across many sites, helping managers to effectively understand the traffic characteristics of their networks, so that high quality service levels are ensured.

• IP telephony servers must be available
• Data networks must continue to operate at maximum performance 
• Call quality must meet end-users' expectations
  

Reports, used in conjunction with a comprehensive filtering interface enables reporting on virtually any data element and allows customers to monitor service levels, call quality, overall performance, usage trends and capacity planning.