Natural Convergence

SmartRecord IP uses Natural Convergence dial plans and configuration files to direct calls to the SmartRecord IP recording server.

The configuration file manages call flow for both inbound and outbound Natural Convergence SIP channels and allows the SmartRecord IP administrator to add new SmartRecord IP users and define SIP providers.

The Natural Convergence dial plan controls the call flows for handling and routing inbound and outbound calls.

SmartRecord IP Natural Convergence Architecture