Dynamic Reports: Consumer optimised ebill, with analysis
Dynamic Reports
- Interactive ebill, containing customer’s bill in secure, lockable PDF format
- Powerful pre-defined reports and analysis which enables customers to quickly understand and analyse their monthly call usage
- Multi-play functionality to consolidate and display mobile, fixed and broadband usage, all in one ebill
- Dynamic advertising features, which allow the promotion of new and relevant services within the ebill
- Uniquely delivered via secure email, direct to the customer’s inbox each month or integrated within the service provider’s portal
Bill Production To complement Dynamic Reports, or alternatively as a stand alone service, CTI Group’s bill production service gives service providers:
- Complete bill design, render and storage, directly from a billing feed
- Output as PDF bill for insertion in Dynamic Reports
- Outsourced paper bill printing, fulfilment and delivery
Benefits
- Low cost replacement/complement to paper billing with enhanced customer experience
- Increase customer satisfaction
- Reduce customer care costs
- Increase up-sell/cross-sell opportunities
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