CTI Group


Dynamic Reports:  Consumer optimised ebill, with analysis

Dynamic Reports

  • Interactive ebill, containing customer’s bill in secure, lockable PDF format
  • Powerful pre-defined reports and analysis which enables customers to quickly understand and analyse their monthly call usage
  • Multi-play functionality to consolidate and display mobile, fixed and broadband usage, all in one ebill
  • Dynamic advertising features, which allow the promotion of new and relevant services within the ebill
  • Uniquely delivered via secure email, direct to the customer’s inbox each month or integrated within the service provider’s portal

Bill Production
To complement Dynamic Reports, or alternatively as a stand alone service, CTI Group’s bill production service gives service providers:

  • Complete bill design, render and storage, directly from a billing feed
  • Output as PDF bill for insertion in Dynamic Reports
  • Outsourced paper bill printing, fulfilment and delivery

Benefits

  • Low cost replacement/complement to paper billing with enhanced customer experience
  • Increase customer satisfaction
  • Reduce customer care costs
  • Increase up-sell/cross-sell opportunities