SmartRecord

Powerful turnkey single box solution for both IP and TDM recording, with optimum connectivity.

SmartRecord is a leading edge voice recording solution designed to meet the highly specific voice recording needs of different vertical sectors, including the financial services industry, public safety organisations and contact centres.

Available for SMEs through to large corporate organisations, SmartRecord can record calls from any type of telephone system, whether it be a traditional telephone system (PBX) or a VoIP telephony solution.

SmartRecord systems are infinitely scalable, capable of recording from 4 - 512 channels in a single recorder. There is also the flexibility to connect additional recorders to provide a multi-site solution capable of recording thousands of channels simultaneously.

SmartRecord uses a straightforward, web-based user interface to replay calls quickly and easily and fills key business requirements where recording is vital for liability, dispute resolution, training and quality monitoring purposes.

SmartRecord functionality at a glance

• Supports multiple formats in one box, including analogue, digital, trunk and multiple VoIP protocols
• No third party software requirements 
• Secure call store 
• Time stamped recordings 
• 4 - 512 recording channels per recorder (multiple recorders possible)
• Mixed inputs from traditional telephony or VoIP 
• 200 channels of VoIP 
• 480 channels of E1 ISDN 
• 192 channels of digital or analogue connectivity 
• Enabled for use with existing NAS and SAN storage systems. (this increases the amount of calls that can be stored whilst reducing the cost) 
• Archiving of calls on to removable media via NXA tape