Analysis provides feature rich functionality that empowers Telco customers to produce the reports they need to conduct business.

Stepped levels of functionality are available to the end-user subject to their needs. These are: Dealer, Corporate, Business and Consumer. Online access encourages users to the Telco website through a “pull” approach.

These end-user modules share a range of unique features designed to give the user fast, intuitive access to information that enables them to manage and understand their usage more effectively.

What Analysis does:

Creates customised reports through a Report wizard

Presents a Dashboard with comprehensive usage overview at a glance

Allocates costs to bespoke hierarchy structures

Offers “Drill down” functionality, from summary level, to individual CDRs

Enables use of Watchpoints and Observations to monitor activity

Delivers reports instantly

Telco benefits:

Non-price related differentiator

Attracts new customers

Reduces churn through higher level of service

Reduced customer care costs (reduce billing queries, bespoke reporting

Rapid delivery to market

Return on investment

Increased brand awareness

Complete outsourced solution

Benefits to your customers:

Fast, comprehensive understanding of usage

Save time processing and approving the bill

Create and save customised reports

Secure, multiple user access for department managers

Improved cost allocation

Control abuse, identify fraud

Access to individual call records

Better satisfaction through ‘self serve' (reduce calls to customer care