Proteus

Total visibility of communication costs and usage

Proteus is a range of premise based call management solutions designed to answer the needs of different business sectors.

The software collects and reports on the call information that is available from traditional telephone systems (PBX), VoIP telephony solutions and dealing platforms. Proteus then automatically interprets vendor specific call information, allowing businesses to easily produce professional management reports.

How quickly can Proteus provide commercial value?

Cost savings can occur immediately through carrier comparison and bill verification, in addition to the cost-saving benefits of making employees more accountable for their personal telephone usage. Unfortunately, ‘time theft’, or personal abuse of communication facilities, is now widespread in most businesses. Most customers realise a payback period of four to six months, after which the cost reductions and improved productivity increase the company’s operating margin. Businesses use Proteus to identify and eliminate unnecessary telecom expenditures, manage employee productivity, halt employee telephone misuse, and identify unanswered calls to key groups such as customer service or sales departments.