Scalable, enterprise level billing analytics solution deployed in weeks with minimal Telco work streams.
CTI’s signature billing analytics and presentment solution has been re-engineered onto a truly flexible, industry standard portal architecture providing unparalleled levels of integration and deployment options for all sizes of Telco. Complying with the JSR168 standard, Analysis 7 functional portlets can be deployed into an existing portal such as BEA Weblogic, IBM Websphere or open source portals like Liferay. Designed to be database agnostic the Telco can leverage cost savings by utilising their database platform, and expertise, of choice. Out of the box Analysis 7 supports Oracle, MS SQL and open source MYSql.
Supplied with an API & SDK, Analysis 7 can be further enhanced and developed by the Telco IT team or their preferred SI ,with new functionality being deployed quickly and cost effectively creating a truly unique offering to your customers built on a well proven and mature product base.
What does it do?
It’s the old dilemma: how can you offer your business clients a higher level of service – but at the same time cut costs?
More Telcos are finding that Analysis is fast resolving this problem. It’s the leading-edge bill analysis tool that creates loyalty and satisfaction – whilst cutting costs in servicing your most important accounts.
Analysis provides a value add service to business customers and saves Telcos time on account management and billing print fulfilment costs.
It enables the customer to create their own reports and allocate costs with the option to access their bill, allowing them to understand and manage their phone spend.
Product Versions
Analysis 7 Works
A fully wrapped black-box solution designed to serve all your SOHO, SME & Enterprise customers. Supplied with a Liferay portal to handle customer single sign on and a comprehensive suite of customer, and Telco, portlet functionality enabling a rapid deployment to your market. By leveraging the various database & portal options the Telco can deploy this version extremely cost-effectively with added re-assurance of being able to enhance and migrate to their own operating environment in the future.
Analysis 7 Flex
A full suite of end-user and Telco functionality supplied with the API & SDK to allow the Telco to integrate into their existing web portal and web presence. Comes complete with LDAP integration to handle user access and privileges. This version can be deployed by CTI, the Telco or their preferred SI.
Analysis 7 Toolkit
A comprehensive set of tools and functional portlets that allow a truly flexible platform for deep integration into the Telco web portal. Toolkit is backed up with high levels of support and training from CTI to ensure your deployment meets all your expectations in the minimum of project time.
Analysis 7 - A fast, intuitive bill analysis & presentment tool to improve service and cut costs.
A feature rich online analytics solution that empowers end user customers from SMEs through to multi-national businesses to produce the reports they need to analyse and report against usage and expenditure.
Providing fast comprehensive cost analysis, including detailed analysis of spend and usage via a range of interactive views, graphs and 3D charts. The dashboard delivers instant summary and user defined alerts or watchpoints. Standard reports show summaries, trends and exceptions, whilst a report wizard can be used to create customised reports quickly and easily.
Stepped levels of functionality are available to the end user subject to their needs; Dealer, Business and Enterprise.
Analysis 7 functionality at a glance
Full multiplay compliance allowing users to analyse across their mobile, fixed, data, IP service and VoIP usage.
Stylesheet branding – present multiple brand imagery on a single platform. Deploy brand updates quickly without the need for a large project overhead.
Multi-Currency – supports multiple currencies and local nomenclature.
Multi-Language – add additional languages including double-byte character sets and right to left reading
Invoice Analysis - instant drill down reporting allows users to quickly analyse their invoice charges, credits and taxes at bill or invoice level. Users can compare month-on-month charges or analyse an individual handset users costs in just a few clicks.
Usage Reports - powerful sub second report generation instantly formats large volumes of data into cost, usage and duration reports.
Personalised Monitoring – personalised watchpoints and observations provide a summary of key spend and usage with drill down reporting for detailed analysis.
Trend Analysis – immediate access to usage trends without the overhead and lag of creating complex, time-consuming reports.
Multiple Hierarchical Reporting – multiple company structures allow the service provider to create a hierarchy that reflects the bill, whilst simultaneously allowing the user to create their own structure to analyse information on a historical, project-team or department basis.
Cost Allocation – allocate spend and usage to hierarchy or cost centre structures which reflect the user's business
Multi-User Access Levels - provides secure access across the organisation.
API Interface – the new API interface integrates seamlessly into existing portals or customer care systems, providing tailored solutions for each user and more opportunity for the service provider to cross-sell/up-sell.
Bill Presentment – view PDF/HTML bills and invoices online.
SplitBill – filter out personal usage from business and allow cost centre managers to control personal spend.
Service Provider Benefits
“CTI Group’s Analysis solution has proved to be a key differentiator and instrumental in securing high-profile new business customers.”Verizon Business
Deployed in weeks with the flexibility to enhance and deeply integrate into your web environment
Mine useful customer usage data and trends to drive targeted marketing directly into Analysis 7 or into your existing marketing media
Cost effective solution for all size of MVNOs, Resellers, Tier 1, 2 and 3 Telcos
Differentiate from the competition
Attract new customers with a best of breed solution
Increase customer satisfaction and reduce churn
Reduce inbound queries and customer care costs
Reduce bill production and distribution costs with a more environmentally friendly solution
Increase brand awareness
Complete outsourced solution for total peace of mind
Rapid delivery to market (from as little as 3 months)
Measurable return on investment (typical breakeven within 12 months)
Customer Benefits
Fast, comprehensive understanding of usage
Save time processing and approving the bill
Create and save customised reports
Secure, multiple user access for department managers
Improve cost allocation
Control abuse and identify fraud
Easier access to individual call records
Reduce billing queries through greater bill transparency and ‘self serve'
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